App use issues

Cancel

When sharing a device, if you receive the prompt "The invited user belongs to a different data center, and due to data protection policies, the device cannot be shared," what should you do?

Do accounts registered in different countries/regions support device sharing or cross-region home member invitations?

What should I do if, when inviting a home member, the message “The account belongs to different data centers and cannot be bound due to data protection policies.” appears?

Can automation tasks and delayed tasks in Tap-to-Run operations be stopped or interrupted?

Where can I find the User Code?

Does the App account support registration with email addresses and mobile phone numbers?

How do I control a device? How to enter the control panel of the device?

How do I change my App account（Bound mobile phone and Email） ?

Why doesn't the "Smart" module appear after logging into the app on a tablet?

Why is my device not added to the "Energy Saving" feature?